Effective Date: September 23, 2026
These SMS Terms and Conditions (“Terms”) govern your consent to receive text messages (“SMS” or “messages”) from Aheliotech (“Aheliotech,” “we,” “us,” or “our”). By opting in to receive text messages from Aheliotech, you agree to these Terms.
1. Program Description
Aheliotech offers SMS messaging for the following purposes:
● Account notifications — updates related to your account, tickets, appointments, service status, or scheduled maintenance.
● Customer care — responses to inquiries, support follow-ups, and service-related communication.
● Marketing — promotional messages about Aheliotech products, services, and offers.
Message frequency varies based on your account activity and interactions with Aheliotech and may include recurring messages.
2. How You Opt In
You may opt in to receive SMS messages from Aheliotech by providing your consent through our telephone IVR (interactive voice response) system when you call our support line. By providing your mobile number and confirming consent through the IVR prompts, you agree to receive text messages at that number as described in these Terms.
Consent to receive SMS messages is not a condition of purchasing any goods or services from Aheliotech.
3. Message and Data Rates
Message and data rates may apply, depending on your mobile carrier and plan. Aheliotech is not responsible for any charges from your wireless carrier related to your receipt of these messages.
4. How to Opt Out
You may opt out of receiving SMS messages from Aheliotech at any time by replying “STOP” to any message you receive from us. After you send “STOP,” we will send you a one-time confirmation message that you have been unsubscribed, and you will no longer receive SMS messages from us unless you opt in again.
If you are receiving multiple types of messages (e.g., account notifications and marketing) and wish to opt out of only one type, please contact us using the information in Section 8 below.
5. Help
For help at any time, reply “HELP” to any message, or contact us directly using the information in Section 8 below.
6. Supported Carriers
Our SMS program is intended to work with most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Coverage and availability may vary.
7. Privacy
Your use of our SMS program, and any information you provide in connection with it, is also governed by our SMS Privacy Policy, which explains how we collect, use, and protect your information.
8. Contact Us
If you have questions about these Terms or our SMS program, you can reach us at:
● Phone: (614) 333-0000
● Email: helpdesk@aheliotech.com
● Mailing Address: 1000 East Main St, Columbus, Ohio
9. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued participation in our SMS program after changes are posted constitutes your acceptance of the updated Terms.
